Let me make it clear about AOL Premium Subscription Products FAQs

If you should be trying to speed your computer up or back-up your difficult drive files, that you don’t have even to go out of your personal computer desk. AOL Premium Subscription is really a one-stop go shopping for buying a variety of AOL products, such as for instance SafeCentral and McAfee Web safety, whether or perhaps not you are a having to pay member that is AOL.

Choose an FAQ below to see additional information.

Which are the different items offered by AOL Premium Subscription?

To see services and products featured on AOL Premium Subscription, please go to the AOL Premium Subscription items Directory for a complete listing.

Just how do I handle my AOL services and products?

The quickest and way that is easiest to handle your AOL products is through likely to My Account. Simply Click My Services and Subscriptions. This may bring up the Subscriptions page, that will enable you to flick through each membership you are presently signed up for.

Just how do we cancel an AOL Premium provider Subscription?

How can I buy service or product from AOL Premium Subscription if I’m perhaps not an associate?

To master tips on how to buy services and products from AOL Premium Subscription, read our assistance article AOL stretches its products to non-AOL users.

Just how do I activate/download my product that is new or?

Anxious to get going with your service that is AOL? We allow it to be pretty effortless. Once you subscribe to a service or product, you are going to get an Order Confirmation e-mail. To trigger the merchandise, click the get going now key when you look at the e-mail.

Can any email is used by me target to join up for an item?

Positively! You can make use of any email that is valid, whether or not it is maybe maybe maybe not an AOL email target. We vow it won’t be held by us against you.

May I sign up for one or more item at the same time?

You can’t sign up for a lot more than one AOL Premium Subscription products or services at once.

Why will not it I want to sign up for a particular product when i am an associate?

Also if you are an AOL user, there are some reasoned explanations why you may be having trouble subscribing to an item:

• Just the Primary, Designated Primary or General AOL Username may be used to purchase AOL Premium Subscription goods for an AOL account, therefore you will have hard time putting a purchase if you take to to do this with another type of AOL Username. For more information on AOL Usernames, see My Account.
• Regrettably, don’t assume all location complies with your provides. You may perhaps maybe maybe not be eligible for this product if you can find appropriate limitations your geographical area.
• AOL members who possess A aol that is active advantage and try to buy AOL Premium Subscription goods and services this is certainly linked to the AOL Advantage Arrange will never be eligible because more than one for the items are supplied within the AOL Advantage Arrange membership. Please check out your mybenefits web web page to look at the merchandise and services contained in your plan.
• AOL users who possess A aol that is active security membership and try to obtain a AOL Premium Subscription goods and services this is certainly connected with AOL safety basics will perhaps perhaps not qualify because more than one associated with the items are supplied into the AOL Security Essentials membership. Please visit myaccount to see these products and solutions contained in your registration.
• No perfect that is one’s. We’re able to be experiencing difficulties that are technical. But never give up us! Take to right back later on, if you’re nevertheless having problems, contact the appropriate technology help provider.

Why have actually we been refused a free trial offer?

Some services and products offer just one free trial offer per consumer, therefore if you’re wanting to install an endeavor for a moment time, our records will notice.

Exactly just just What ways of re re payment can you accept?

We accept many credit that is major, including Visa, Visa Debit, Mastercard, Mastercard Debit, Discover, Discover Debit, and United states Express. You can change your credit card and other billing information in My Account if you’re a member.

Can I purchase the ongoing solutions if I reside outside of the united states of america?

For as long as you have got a U.S.-based payment address, including army bases, you can aquire our items through AOL Premium Subscription from around the globe in U.S. bucks. Our pals that are british throughout the pond should buy services and products through our AOL Premium Subscription goods UK site in pounds.

Why did my bank card authorization maybe perhaps perhaps not work?

You will find amount of reasoned explanations why credit cards may well not undergo. Did you make sure the termination date? Did you unintentionally get your credit limit over? Did the lender block your card for safety explanation? The smartest thing to accomplish is contact your card’s customer care to see just what took place and you skill to have your bank married secrets free app card working once more.

Exactly exactly How will this purchase appear back at my charge card declaration?

Each item will be being a charge that is separate your payment declaration. All items look as AOL*PS followed closely by the item name.

Just how do I see the payment information when it comes to services and products we donate to?

At 1-866-485-9217 Monday through Friday between 8AM to 1AM ET, and Saturday between 8AM and 10PM ET if you have questions about your billing information, call us.

How do you understand which solutions i’ve?

Head to My Account and indication in along with your account, responding to the protection concern if asked. Click My Services | Subscriptions to look at the solutions you contribute to.